Frozen – help!

I’m home, but when I turn the central heating on (gas) the radiators don’t heat up. Nor have I got any hot water coming out of the taps.

Does this mean the pipes have frozen?

I’m ringing British Gas (aaaagh…) but reckoned I might get an answer more quickly on here.

The combi-boiler is making all the right noises, and I left the heating on timer when I went away…

Edited to add: umm… there’s frozen water coming out of the electric shower, too. What can this mean?

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7 Responses to Frozen – help!

  1. Do you have any water at all coming out of the hot water taps?

    • peewiglet says:

      Ooh, thanks!

      Yes, plenty of water (doh… sounds like not frozen after all, eh?) but no heat. Thank for the hint.

      Maybe it’s just the boiler. It’s occasionally done this before i.e. turned it on but no hot water, but very quickly it’s sorted itself out. Being a total mechano-ignoramus, I have no idea what the problem could be. It’s a relatively new boiler, though: Worcester, c.2001.

  2. Gayle says:

    I’ve sent you an email.

  3. BG! says:

    If there’s some boiler-action(!) and cold water when it should be hot, there’s no ignition. The trouble is that there are many reasons why the system won’t allow ignition: a duff piezo-sparker, no gas-flow, a seized pump, a faulty fan-sensor, the list goes on and on. Try to get hold of the correct fault-finding flowchart (look on tinternet if you don’t have the manual) and work through the problem – it looks daunting but it’s usually fairly logical. You might not be able to fix it, but at least you’ll know if the approved repairer is spinning you a yarn.

  4. Seems like you’ve got plenty of advice to be going on with. Hope you get it sorted out soon.

  5. rosie says:

    Saw a thing on tv last night – and colleague had similar problem yesterday with his newish Worcester boiler – condenser had water frozen in outlet pipe. Man on tv used water (not boiling but hot) from kettle along pipe from where is came out of wall to drain. Colleague said it worked a treat on his this morning too!

  6. Piglet Monster says:

    Wow! Many thanks, everybody, for the very helpful advice ♥

    Gayle — thanks for the email. I’ll give you a ring.

    Rosie — sounds like that could well be the solution. Unfortunately, though, our boiler is on the middle floor, which means that the outlet pipe is high on the side of the house, where I can’t reach it 😦 May see if I can borrow a ladder from a neighbour tomorrow.

    In the meantime, it’s gas fires, electric heaters, hot water bottles and Paramos here. Brrrrrr…. we were warmer on Whernside!

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