I’m hoping (and praying!) to move house next week, and last week I got a dishwasher repair man out to fix my broken dishwasher as I didn’t want to leave a broken machine behind me.
The repair man spent 10 minutes lying on the floor with his arm beside the machine trying to diagnose the problem. He said he couldn’t get the machine out to look at the motor properly because one of the back legs was jammed against the laminate flooring. Eventually he told me he thought the motor was broken, and said that to replace it would be uneconomic as the machine is so old (13 years).
I took what he said at face value, and explained that because I’m moving I’d rather fix the existing machine than buy a new one. The reality is that the new people will prolly put in a new kitchen, and the cheapest semi-integrated DW I’d been able to find online was about £300 😦 The bloke said he’d try to get a new motor, and that he’d ring me back.
He didn’t ring back, and as time is tight I chased him a couple of days later. He then said he’d not yet been able to source a replacement motor, but that he was waiting to hear from a contact next Tuesday. He explained that even if the contact had a motor, though, it might not be possible to install it before Friday because it might be at the other end of the country.
I began to steel myself to probably having to buy a new DW, but in desperation I searched online and–miraculously!–managed to find a second hand machine on this site, just 10 minutes from where I live. I arranged to buy it for £140, and it occurred to me to ask my neighbour whether he might be able to install it, because he’s very helpful and extremely handy. It turned out that he could, and he even offered to go and collect it with his little trailer!
Anyway, the vendor delivered the machine and my neighbour installed it yesterday afternoon. It didn’t work immediately, and he returned and got it going. What an absolute star! He refused to take a penny, but I’ll certainly see him right in one way or another, and he’s going to have my lovely and enormous garden table as I’m not able to take it with me.
Interestingly, when he took out the old machine my neighbour encountered no difficulty with the laminate floor, and he pointed out to me that the repair man had simply not removed the screws that were holding it to the inside of the cupboard 😦 Apparently he just hadn’t wanted the job, and because I don’t proceed on the basis that people are trying to bamboozle me it didn’t occur to me to check at the time.
Prior to finding the new machine online I’d asked for help on a white goods web forum, and this morning I’ve read there that it’s quite possible that the motor wasn’t broken at all: it’s possible that a kettle of hot water might have solved the problem (I rarely use the dishwasher, and it might have just been a build-up of greasy gunk), or it might have been the capacitor, which is apparently something the repair man could easily have checked, had he wanted to.
So, because the repair man didn’t just tell me he didn’t want to repair the machine I may have spent £140 (plus his £15 for looking) unnecessarily. On the other hand, what an absolute star my neighbour is! He’s not a professional repair man, but it turns out he’s re-wired almost the whole of his house, and that he can turn his hand to almost anything. If he sees anybody in difficulty then he’s delighted to help. He reminds me a lot of my father, before Daddy was ill. Daddy was equally as smart and self-reliant, and just as happy to help.
Three cheers for the kind and helpful people of the world. They take much of the sting out of dealing with the rats who just can’t be bothered, or who try to take advantage of those of us who don’t know what we’re doing when we’re dealing with mechanical thingamajigs.