Bloody Natwest…

2 December, 2013

Have just had my debit card declined twice in the local shop. Pretty embarrassing!

Came home and tried to access online banking, but it’s down.

Went to Natwest home page to see if there was a problem, but there was no suggestion that there’s anything up.

Then Googled and found hundreds of people complaining of exactly the same problem. In a way it was a relief–was wondering whether I’d accidentally overspent my small stash of pennies, or whether somebody had nicked them–but how very unimpressive that Natwest haven’t posted any kind of reassurance or explanation or even… apology.

I have to get petrol in the morning in order to get to work. I hope my card is working by then…

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