Bloody Natwest…

Have just had my debit card declined twice in the local shop. Pretty embarrassing!

Came home and tried to access online banking, but it’s down.

Went to Natwest home page to see if there was a problem, but there was no suggestion that there’s anything up.

Then Googled and found hundreds of people complaining of exactly the same problem. In a way it was a relief–was wondering whether I’d accidentally overspent my small stash of pennies, or whether somebody had nicked them–but how very unimpressive that Natwest haven’t posted any kind of reassurance or explanation or even… apology.

I have to get petrol in the morning in order to get to work. I hope my card is working by then…

2 Responses to Bloody Natwest…

  1. John Hesp says:

    Don’t get me started on the Co-op bank. Although to be fair the service has always been good despite the incompetence at top level.

  2. John Horner says:

    Just had similar problems trying to make a transaction with pc world and their online payment system seems to be up the shoot, tried a few times but failed so rang credit card provider to be told multiple transactions OMG but they had all been declined. Didn’t help that I couldn’t remember login details

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